- All prices on our website include the 21% national VAT, if you are a resident of the Canary Islands, Ceuta or Melilla, when you confirm the shopping cart you will automatically be discounted VAT.
- Will be sent to the entire national territory, Portugal, Western Europe.
- For shipments to the Islands of Portugal and countries of Eastern Europe, Africa, North, Central and South America, the Middle East and Asia, PLEASE send us an email to info@elcortenautico.com to facilitate the amount in euros or your currency , from the amount of transport to your home or place of delivery. WITHOUT OBLIGATION. We have the means and recognized transport agencies, with full guarantee and with very cheap prices.
PAYMENT METHODS:
*** PayPal: This mode of payment can be used, the customer can add both a debit or credit card and a bank account within the control panel of www.paypal.com, this mode has a surcharge of 3%.
RECOMMENDED *** Credit or debit card: This method of payment will be done through a secure Redsys gateway (Servired), no data entered will be saved or registered in any way.
RECOMMENDED *** Transfer: All the necessary data to carry out the transfer are reflected when placing the order. It is necessary to put the order number in the concept to facilitate the location of the payment. Facilitates the management of the sending of the receipt by email. You have a maximum of 7 days to make the payment, otherwise your order will be canceled.
Bank account: BANCO SABADELL ATLANTICO ES29 0081 0625 4100 0165 0473
4. SHIPPING:
The shipments purchased by Mensajeria, have a delivery time of 48 / 72h. (except if the material is from an external warehouse that could take up to 7/10 days) and 96 / 120h. for outside the peninsular national territory, if by some unexpected stock break this term will vary, the client would be informed.
The shipments purchased by Correos either to Office or Home, have a delivery time of not less than 72 h. (except if the material is from an external warehouse that could be delayed up to 7/10 days minimum)
The items with "Portes Without Charge" will be sent by slower means, not being your shipment of more than 5 days unless it comes from external warehouse.
If after a reasonable period of time there was no news of the order, please send an email and so inform at info@elcortenautico.com of the status of the shipment.
5. Returns:
*** "" IMPORTANT "" ALL PRODUCTS ACQUIRED BY ERROR (MEASURE, WEIGHT, COLOR ETC ...), WILL BE ISSUED BONUS FOR THE SAME AMOUNT OR CHANGE FOR OTHER ITEMS. FOR ANOTHER REASON, THE REGULAR RETURN WILL BE PROCESSED
*** Returns have a maximum period of 7 days from when the order is received
*** Always the customer must check the status of the package when it arrives at its destination, if something does not conform, it must notify both the carrier and us.
*** The return postage will always be at the customer's expense.
6. Guarantee:
*** The products have a 2-year warranty (not including wear replacements), except for a product that may be between 3 and 5 years old.
